Lamont Allied Health Privacy Policy

Last updated: December 22, 2025

Lamont Allied Health including subsidiaries Studio Fitt and Joint Support Toowoomba (“Lamont Allied Health”, “we”, “us” or “our”) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information (also referred to as “Personal Data”).

Lamont Allied Health is committed to protecting and respecting your privacy. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. By engaging with our Services, you acknowledge you have read and understood this Privacy Policy.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual.

Examples of Personal Information we collect may include, but is not limited to:

-        First name and Last name

-        Mailing or street addresses (Address, State, ZIP/Postal Code, City)

-        Email addresses

-        Phone number

-        Usage data

This Personal Information is obtained in many ways including correspondence, by telephone and facsimile, in person, by email, via our website www.studiofitt.com.au, from your website, interactions with us online, subscribing to our mailing list, attending a Studio Fitt event, participating in surveys or questionnaires, applying for a position with us as an employee, contractor or volunteer, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

Usage Data

Usage Data may be collected automatically when using the website. Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our website and store certain information. Tracking technologies we use may include beacons, tags, and scripts to collect and track information and to improve and analyse our service.

A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our website. Unless you have adjusted your browser setting so that it will refuse Cookies, our website may use Cookies. Cookies are essential to provide you with services available through the website and to enable you to use some of its features. The purpose of these Cookies is to provide you with a more personal experience. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.

Certain sections of our website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Use of Your Personal Information

We collect your Personal Information:

-        To provide and maintain our service, for the primary purpose of providing our services to you, providing information to our clients, internal administrative purposes, improving the quality of the services we offer.

-        To improve the services we offer you, this may include discussions or information shared between Health Professionals within the studio to deliver you a more personalised experience and service.

-        For the performance of a contract, the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the website.

-        To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

-        Marketing and to provide you with news, special offers, and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.

-        To attend and manage your requests to us.

-        For business transfers, we may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our website users is among the assets transferred.

-        For other purposes, we may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, services, marketing and your experience.

-        We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

Your Personal Information may be disclosed in a number of circumstances including the following:

-        With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our website, to contact you.

-        For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

-        With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

-        With business partners: We may share your information with our business partners to offer you certain products, services or promotions.

-        With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

-        With your consent: We may disclose your personal information for any other purpose with your consent.

-        Where required or authorised by law.

You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

-        For the primary purpose for which it was obtained

-        For a secondary purpose that is directly related to the primary purpose

-        With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.